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"I never feel like a number. They know me and I trust them very much — it gives me peace of mind."
Arlene had a successful career in insurance and knew Medicare better than most. But when she relocated to Boone, NC at 86, finding quality senior-focused care still felt like navigating a maze. When Hopscotch opened within walking distance of her community, she was intrigued — but skeptical. "It sounded too good to be true at first," she admits.
From her very first appointment, Hopscotch proved her wrong. Today, Arlene has a provider who sits with her as long as she has something to say, a team that stepped in to resolve a sudden medication bill for her COPD, and staff who greet her by name every visit. "I feel like I have so much more access to their expertise than in prior doctor's offices where I was seen for 15 minutes and sent off."
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