Become a patient

Getting Started:
It's Easier Than You Think

Most patients are seen within a few weeks of signing up. We handle the paperwork, all you need to do is take the first step.
Accepts Medicare & most Medicare Advantage plans, including Medicare+Medicaid
Same-day sick appointments and 24/7, 365 access to care team
Emphasis on prevention with additional resources beyond the clinic
12 convenient locations across Western North Carolina
who we serve

Is Hopscotch Right for Me?

We specialize in primary care for adults 65+ on Medicare in Western North Carolina.

Medicare & Dual-Eligible Patients

We accept Original Medicare (active Part B required), most Medicare Advantage plans, as well as Medicare+Medicaid.

MOST COMMON

WNC Residents

All of our clinic locations are in rural and semi-rural communities across Western North Carolina where access to quality primary care is limited.

12 LOCATIONS

Aduts 65+

Our care teams are specifically trained in senior health. From chronic disease management to preventive care, we understand what matters most as you age.

SPECIALIZED CARE

Not sure if you qualify? Don't worry, we'll help you find out. Our team is happy to check your plan.

Check My Eligibility
what to expect

From sign-up to first visit, here's the full picture

We know finding a new primary care provider can feel like a big deal. Here's exactly what happens after you submit your information, so there are no surprises.

First call

You call to get started

You'll be scheduled within weeks and your care team will reach out before your visit so you know what to expect when you arrive.

wellness visit

You meet your full care team

You'll get plenty of time with your provider and care team to review your full health history, talk through your goals, and build a personalized care plan together.

Ongoing care

Care becomes part of your rhythm

Regular visits, preventive screenings, and chronic condition check-ins are scheduled ahead of time so nothing falls through the cracks. Your specialists are looped in and we coordinate everything so you don't have to.

call us first

You're never alone when something comes up

Day or night, before you head to the ER, call us (yes, even on holidays). Your Hopscotch care team is one call away and ready to assess what's going on, get you a same-day visit if needed, and keep you home and safe whenever possible.

Common Concerns, Answered

Do I have to leave my current doctor?

You can switch at any time. There's no penalty for changing primary care providers, and we handle the records transfer for you.

Will my prescriptions transfer?

Yes. Your new doctor will review all current medications at your first visit and ensure nothing is interrupted.

What if I have multiple conditions?

That's exactly what we're built for. Our care teams coordinate across specialists so you don't have to manage it alone.

How long are appointments?

Typically, 20-minutes or 40-minutes, but we don't rush. Your provider will have time to actually listen.

accepted insurances

We work with your plan

We accept Original Medicare, most Medicare Advantage plans and Medicare+Medicaid. Don't see yours? Give us a call.

Original Medicare

Parts A & B accepted

Blue Cross NC

Medicare Advantage

Humana

Medicare Advantage

UnitedHealthcare

Medicare Advantage

Aetna

Medicare Advantage

Alignment Health

Medicare Advantage

FAQ

Questions we hear all the time

Is there a fee to become a patient?

No. There is no enrollment fee or membership cost. You pay the same copay or cost-sharing you would at any primary care office under your Medicare plan.

How soon can I get an appointment?

Most new patients are seen within a few weeks of completing enrollment. If you have an urgent health need, let us know and we'll prioritize accordingly.

Can a family member or caregiver come with me?

Absolutely. We encourage it. Family members and caregivers are always welcome at appointments and can be added as authorized contacts to your record.

Do you offer telehealth visits?

Yes. Many routine follow-ups and medication checks can be done by phone or video. Your care team will let you know what works best for each situation.

What if there's no clinic in my town?

We have 12 locations across rural NC and continue to expand. Enter your zip code in the form above and we'll show you the nearest option.

Can I choose my own doctor?

Yes. After you enroll, we'll show you available providers at your nearest clinic with bios and photos. You choose who feels like the right fit.

patient stories

What people are saying about Hopscotch

Real experiences from seniors across our North Carolina clinics.
"
I've always been treated as a human and not just a number. It's always a pleasure to go to Hopscotch and I look forward to my appointments there.
Hopscotch Patient
Marion
"
First time in many years I felt that my concerns were getting through and that there was a plan to get answers.
Hopscotch Patient
Tryon
"
I was involved in a car wreck and had to go to the ER. Within 48 hours I received a call from my Hopscotch doctor personally.
Hopscotch Patient
Asheville
"
Hopscotch is available 24/7. They were able to assist me when I was in a crisis and had to call on a Sunday night. This group feels like family and Brevard is lucky to have them.
Hopscotch Patient
Brevard
ready to get started?

Talk to a Hopscotch team member today

Our team is available Monday–Friday, 8am–5pm. They can answer your questions, check your insurance, and help you find the right clinic and provider near you.

No commitment required. Most patients are seen within a few weeks of their first call.