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If you have any questions or concerns about this privacy
notice, or our practices with regards to your personal information, please contact us at hello@hellohopscotch.com.
This Privacy Policy was last updated March 14, 2024.
Hopscotch Primary Care (“Hopscotch,” “we,” “us,” or “our”) owns and operates the Hopscotch website found at https://www.hellohopscotch.com (the “Site”). Hopscotch values and respects the privacy of its customers and visitors (“User,” “You,” “you,” or “your”). The purpose of this Privacy Policy is to provide you with information about Hopscotch’s policies regarding the collection, processing, use, storage, and disclosure of information when you access the Site. This Privacy Policy also describes the choices you can make about our use of your information.
We may update or modify this Privacy Policy at any time by posting the updated version including the effective date of the updated version. Please review this Privacy Policy periodically for any updates or changes. This Privacy Policy is binding on all those who access the Site, whether acting as an individual or on behalf of an entity, including you and all persons and entities that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise. Please read this Privacy Policy carefully. Your continued use of the Site is considered your acceptance of these terms, and you agree to the terms of this Privacy Policy and the collection and use of information in accordance with this Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access the Site or disclose any personal information through the Site. This Privacy Policy is incorporated into our Terms of Use. The Site is controlled and operates from the United States and is subject to United States Law.
This Privacy Policy contains the following information, which you can access by scrolling down:
You can update your preferences and information by contacting us at the e-mail address or phone number below. Additionally, if you have any questions or concerns about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below.
Email: [info@hellohopscotch.com•]
You can write to use at:
500 West Madison Street
Suite 1000
Chicago, IL 60661
Attn: Privacy Policy
While using the Site, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a particular individual or household.
We collect information from you both when you provide it voluntarily and also automatically when you access the Site. We may also collect Personal Information from other sources, as described below.
We collect Personal Information from you and any devices (including mobile devices) you use when you: use the Site, subscribe to a newsletter contact Hopscotch via phone, email, postal mail, or other means, connect with Hopscotch’s social media pages, respond to Hopscotch’s communications to you, such as surveys or requests for feedback. Please remember that any information that is disclosed in public comments, forums or other areas enabling other users to submit comments (“Forums”) becomes public information, is not maintained or treated as confidential, and you should exercise caution when deciding to disclose your Personal Information.
In addition, we also collect Personal Information about you from third parties in connection with the Site, including from the following sources:
We may collect the following categories of Personal Information from you, depending on your interactions with the Site and the choices you make, as further described in the chart below:
Identifiers
Your name, email address, telephone number, unique personal identifier, date of birth, and Internet Protocol (IP) address.
Interactions
Records of information you post or otherwise submit to the Site, including emails or other communications you provide to us.
Internet / Electronic Network Activity
Employment Related Information
Information you provide when applying for employment with Hopscotch, such as education information, professional certifications, work eligibility status, and current and past employment history.
Third-Party Social Networking Service(s)
If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with our Site, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. Some social networking services will facilitate registration or enhance or personalize your experience on our Site. This includes if you “follow,” “like,” or link your social networking account to our Site. Your decision to use a social networking service in connection with our Site is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those networking services.
If we combine or associate information from other sources with Personal Information that we collect through the Site, we will treat the combined information as Personal Information in accordance with this Privacy Policy.
We do not ever request, solicit, or require you to submit, upload or transmit Protected Health Information (“PHI”), as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), in order to access or use the Site, and we ask that you do not send us, and you not disclose any PHI on or through the Site or otherwise with us. To the extent Hopscotch receives PHI, Hopscotch will handle the PHI in accordance with Hopscotch’s Notice of Privacy Practices applying to PHI. HOPSCOTCH CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR YOUR USE OR MISUSE OF PHI OR OTHER INFORMATION TRANSMITTED, MONITORED, STORED, OR RECEIVED WHILE USING THE SITE.
We generally process your information when we need to do so to provide services to you, fulfill a contractual obligation, or where we or someone we work with needs to use your personal information for a reason related to their business. These legitimate interests are further detailed in the “How We Use Your Information” section below. We only process Personal Information for these interests after considering the potential risks to your privacy.
For more information about the types of Personal Information that we may use and how we use your Personal Information, please see the detailed description below:
Information Collected Through Use of the Site:
Newsletter Subscription Information:
You may provide your email address in order to receive our newsletter via email.
How We Use Your Information:
To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
Customer Service Information:
This includes any information that you choose to provide, whether by phone, email, mail, or chat, to our customer service representatives or other Hopscotch employees.
How We Use Your Information:
Third Party Data:
This includes both Personal Information and non-personally identifiable data from our affiliates, customers, partners or vendors, data brokers or public sources.
How We Use Your Information:
Usage Information:
This can be Personal Information and non-Personal Information that is collected about you when you are using the Site, and this may include:
How We Use Your Information:
The Site uses cookies, unique identifiers and similar technologies to collect information over time and across different websites when you use or visit the Site. We or our third-party partners use common tracking tools to collect information about the pages you view, the Site functions that you access, the buttons and icons you click, and to remember your login information and Site settings to make it easier and more efficient for you to use the Site, and to provide advertising content that we think may be of interest to you. For more information about our use of cookies, pixels, and web beacons, please see the “Tracking Technologies” section below.
Anonymized Information
We use anonymized and aggregated information that may be created or derived from your Personal Information or usage of the Site for purposes that include data analysis, improving the Site, advertising, and developing new features and functionality within the Site.
Cookies.
Cookies are small data files that are downloaded onto your computer or mobile device when you use the Site, which are unique to your device or account. Cookies make it easier for you to use the Site by saving your preferences so that we can use these to improve your next and subsequent visits to the Site. Cookies help us learn which areas of the Site are useful and which areas need improvement.
You can choose whether to accept cookies by changing the settings on your browser or device. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser's help files or visit How to Manage Cookies. Please bear in mind that if you choose to disable this function, your experience with the Site may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us.
Please note that the Site is not set up to respond to Do Not Track (DNT) signals, but it does respond to browser cookies settings. You may opt-out from receiving personalized advertising from some third parties by visiting here. Please note that these choices will not opt you out of receiving advertisements. You will continue to receive generic advertisements. Like many websites, we use analytics, including Google Analytics. You may find out more about how Google Analytics collects and processes data by visiting “How Google uses data when you use our partners’ sites or apps” found here. Further, you can elect to directly opt out of Google Analytics using your information by using the opt-out browser add-on, which you can learn about here.
Pixels, Web Beacons.
We or our third-party partners may use invisible pixels or beacons on the Site to count how many users access or use certain pages, features or content. This information is collected and reported in the aggregate. We may use this information to improve our current Site offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of the Site.
We share non-Personal Information with third parties as set forth below. We do not sell your Personal Information. In connection with the Site, we may share your Personal Information with certain third parties who we engage to help us run our business and perform the Site, including under the following circumstances:
Most of the third parties with whom we share your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States.
To the extent that you provide or transmit any information, including, but not limited to, any Personal Information and any information that identifies any other individual (including without limitation name, email address and/or telephone number), to Hopscotch or our third-party service or data providers, licensors, or distributors (“Representatives”) through the Site, you warrant that (a) you are providing or obtaining only your own information or the information of others which you are authorized to provide to third parties and/or obtain from third parties on their behalf; and (b) the use of such information by Hopscotch and its Representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. By using the Site, you acknowledge and accept these risks. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that are otherwise provided to us and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. Any transmission of information is at your own risk.
The Site is not created for anyone under the age of 13 (“Children” or “Child”). By using the Site, you represent that you are at least 13 years old. If you do not meet this age requirement, then you must not access or use the Site.
We do not knowingly collect personally identifiable information from anyone age 13 and under, and we do not target the Site to Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us though one of the methods listed under “How to Contact Us” above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.
For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website at https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
The Site may contain links to third-party websites that are not operated or maintained by Hopscotch. If you click on one of those links, you will be taken to websites we do not control. By providing a link to a third-party website, we are not endorsing or attempting to associate with any other entity, their content or services, or the persons or entities associated with those websites. This Privacy Policy does not apply to the information practices of those third-party websites. You should read the privacy policies of third-party websites carefully. We are not responsible for the content, privacy policies, actions or security of third-party websites.
This Privacy Policy shall be construed and governed under the laws of the United States and State of Delaware (without regard to rules governing conflicts of laws provisions). You agree that venue for all actions, arising out of or relating in any way to your use of the Site, shall be in a state or federal court sitting in Kent County, Delaware. Each party waives any objections based on forum non conveniens and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above. Each party consents to personal jurisdiction in the courts identified above.